Vista Security System Panels (Ademco) – Panic Feature Failure (2009)
Check Your Product
According to the U.S. Consumer Product Safety Commission (CPSC)
Product
Vista Residential Security System Control Panels
Brand
Ademco de Juarez s.r.l., of Mexico
Lot Codes / Batch Numbers
Not specified in CPSC notice. Check official source for details.
Product Images
Source: U.S. Consumer Product Safety Commission
Ademco de Juarez s.r.l., of Mexico is recalling Vista Residential Security System Control Panels. The hazard is: Security systems programmed with a wireless silent panic feature can fail to operate properly the fi. Based on CPSC recall notice.
Summary derived from CPSC notice
The following details were not provided by CPSC: UPC codes.
Reason for Recall
As stated by CPSC
This recall involves the following models of the "Vista Residential" series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet.
Reported concern (CPSC)
Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency.
Recommended Action
Per CPSC guidance
Honeywell International is contacting dealers directly and is providing free replacement software to consumers.
Verify this information on the official source
For complete details and official instructions, check the U.S. Consumer Product Safety Commission (CPSC) directly.
View official CPSC recall noticePage updated: Jan 6, 2026