Animas Corporation One Touch Ping Insulin Pump using ezManager Max diabetes management software Recall

Check Your Product

According to the U.S. Food and Drug Administration (FDA)

Reason for Recall

As stated by FDA

Software malfunction which disallows users to download, view and print information from their pump (including blood glucose, insulin delivery, carbohydrate and pump events). Additionally, users are unable to customize the built-in food database and pump settings using the software.

Recommended Action

Per FDA guidance

The recalling firm telephoned the patients/users to inform them of the problem. A letter dated 12/22/09 was also sent to users. Users will have a replacement unit sent to them so that they will be able to fully utilize the pump and the software. As a courtesy a letter dated 12/22/09 was issued to the health care provider/prescribing physician for the affected users.

Distribution

As reported by FDA

CA, CT, FL, GA, ID, IN, MA, MO, NJ, OH, OR, PA, TX, WA