Arow Global Bus Emergency Exit Window (Arow Global) – Exit Window Issue (2023)
Emergency window latch failure can compromise passenger retention during a crash.
This AI-generated summary is provided for general informational purposes only and is derived from publicly available recall notices. It supplements but does not replace official agency classifications or safety instructions.
Check Your Product
According to the National Highway Traffic Safety Administration (NHTSA)
Product
AROW GLOBAL BUS EMERGENCY EXIT WINDOW
Brand
AROW GLOBAL
Lot Codes / Batch Numbers
Not specified in NHTSA notice. Check official source for details.
AROW Global Corp is recalling certain AROW GLOBAL BUS EMERGENCY EXIT WINDOW equipment due to structure:emergency:escape/egress/exit issues. Emergency windows that open during a crash may not properly retain passengers as intended, increasing their risk of injury..
Summary derived from NHTSA notice
Reason for Recall
As stated by NHTSA
AROW Global Corp (AROW) is recalling certain MV204 and MV207 emergency exit windows. Please see the recall report for a complete list of part numbers and window sizes. During a crash, the emergency exit window latch may fail and allow the window to open. As such, these windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Reported concern (NHTSA)
Emergency windows that open during a crash may not properly retain passengers as intended, increasing their risk of injury.
Recommended Action
Per NHTSA guidance
Arow will provide a parts kit with a new latch component, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact AROW customer service at 1-715-693-6020.
Verify this information on the official source
For complete details and official instructions, check the National Highway Traffic Safety Administration (NHTSA) directly.
View official NHTSA recall noticePage updated: Jan 10, 2026