Encore GX (Buick) – software error (2023)
Blank instrument panel can potentially prevent critical driving information from being displayed.
This AI-generated summary is provided for general informational purposes only and is derived from publicly available recall notices. It supplements but does not replace official agency classifications or safety instructions.
Check Your Product
According to the National Highway Traffic Safety Administration (NHTSA)
Product
2024 BUICK ENCORE GX
Brand
BUICK
Lot Codes / Batch Numbers
Not specified in NHTSA notice. Check official source for details.
Products Sold
Model Year 2024
General Motors, LLC is recalling certain 2024 BUICK ENCORE GX vehicles due to electrical system: instrument cluster/panel issues. A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash..
Summary derived from NHTSA notice
Reason for Recall
As stated by NHTSA
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Reported concern (NHTSA)
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Recommended Action
Per NHTSA guidance
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Verify this information on the official source
For complete details and official instructions, check the National Highway Traffic Safety Administration (NHTSA) directly.
View official NHTSA recall noticePage updated: Jan 10, 2026