Supply Server (CareFusion) – Software Upgrade Issue (2025)
Hazard assessment based on recall description.
This AI-generated summary is provided for general informational purposes only and is derived from publicly available recall notices. It supplements but does not replace official agency classifications or safety instructions.
Check Your Product
According to the U.S. Food and Drug Administration (FDA)
Product
Product Name [REF]: Supply Server CCE Enterprise SW Site License (2-5) BD Pyxis Logistics [806] BD Pyxis MedStation 4000 Main 10885403512629 [303] BD Pyxis MedStation ES Tower 10885403512674 [352] BD Pyxis Anesthesia Station ES 10885403477836 [327] BD Pyxis MedStation ES (Main) 10885403512667 [323] MD BD Pyxis SupplyStation V9 [317] Security Module [139698-01] BD Knowledge Portal for Medication Technologies [136607-01] STOCKSTN V10.X WRD/WL SCANNERS [132-53-02] PRS STOCKSTN V10.X WRD/WL SCANNERS
Brand
CareFusion 303, Inc.
Lot Codes / Batch Numbers
2014 - March 21, 2025 REF or Name [UDI-DI]: Supply Server [NA], CCE Enterprise SW Site License (2-5) [NA], 806 [NA], 303 [10885403512629], 352 [10885403512674], 327 [10885403477836], 323 [10885403512667], 317 [NA], 139698-01 [NA], 136607-01 [NA], 132-53-02 [NA], 132-53-01 [NA], 132-52-02 [NA], 132-52-01[NA], 1156-00 [NA], 1132-00 [NA], 1127-0 [NA], 1128-00 [NA], 1123-00 [NA], 1116-00 [NA], 1115-00 [10885403518348, 10885403520341], 1101-00 [NA], 111-221 [10885403512520], 111-194 [NA], 107-245-01 [NA]
Products Sold
Each customer was provided a unique list of their affected devices that included computer names and atlas keys. Distributed: April 14, 2014 - March 21, 2025 REF or Name [UDI-DI]: Supply Server [NA], CCE Enterprise SW Site License (2-5) [NA], 806 [NA], 303 [10885403512629], 352 [10885403512674], 327 [10885403477836], 323 [10885403512667], 317 [NA], 139698-01 [NA], 136607-01 [NA], 132-53-02 [NA], 132-53-01 [NA], 132-52-02 [NA], 132-52-01[NA] , 1156-00 [NA], 1132-00 [NA], 1127-0 [NA], 1128-00 [NA], 1123-00 [NA], 1116-00 [NA], 1115-00 [10885403518348, 10885403520341], 1101-00 [NA], 111-221 [10885403512520], 111-194 [NA], 107-245-01 [NA],
CareFusion 303, Inc. is recalling Product Name [REF]: Supply Server CCE Enterprise SW Site License (2-5) BD Pyxis Logistics [806] BD P due to During automated dispensing cabinet upgrade/installation/reimaging, component manager was left in installed mode, and if a Microsoft patch is then ins. Based on FDA medical device recall database.
Summary derived from FDA notice
Reason for Recall
As stated by FDA
During automated dispensing cabinet upgrade/installation/reimaging, component manager was left in installed mode, and if a Microsoft patch is then installed this may lead to an error preventing user access to the dispensing software application, which may lead to delay in access to medications/supplies, and delivery/replenishment of patient specific orders; which may lead to delay in patient care.
Recommended Action
Per FDA guidance
On 5/8/2025, correction notices were mailed and emailed to Customers informing them of the following: Firm has temporarily configured impacted devices to "disabled" mode so the device will not automatically apply validated patches intended to address security vulnerabilities or performance issues. Device keys can be used to manually access unavailable drawers and must be readily available and retrievable to constitute risk mitigation; medications can also be obtained from other unaffected dispensing devices or pharmacy. The Pyxis Anesthesia Station unlocks non-secure drawers upon user login, providing immediate access to medications. Non-secure drawers remain unlocked while the user is logged in. User guides include instructions on how to manually access medications in an emergency: BD Pyxis MedStation ES user guide DME 10000430667 version 00 (page 120), BD Pyxis Anesthesia Station ES user guide DME 10000430730 version 00 (page 84). Other potential mitigations: -Healthcare facility system administrators can grant permission to add temporary patients to select staff per user guide DME 10000430667 version 00 (page 25). -Critical override or temporary Non-RX mode can be configured for impacted profile devices per user guide DME 10000430667 version 00 (pages 74-75). -Refill reports can be generated at the device to identify items requiring replenishment if inventory information is not communicated to the server. Share the recall letter with all facilities in your network. Post the recall letter on or near affected products. Complete and return response form via email to BDRC22@bd.com Firm will coordinate with customers to obtain a schedule to implement "Managed Mode". The following firm contacts were provided: North American Regional Complaint Center: 1-844-823-5433, productcomplaints@bd.com; BD Remediation Support: 1-866-583-8783; BD Technical Support: 1-800-727-6102
Verify this information on the official source
For complete details and official instructions, check the U.S. Food and Drug Administration (FDA) directly.
View official FDA recall noticePage updated: Jan 10, 2026