Water Dispensers (Crystal Mountain) – Design Problem (2002)

Check Your Product

According to the U.S. Consumer Product Safety Commission (CPSC)

Product Images

Source: U.S. Consumer Product Safety Commission

Reason for Recall

As stated by CPSC

The Hot & Cold Water Dispenser is an upright water dispenser, with two faucets. One faucet has a red lever and one faucet has a blue lever. The unit stands at 35 5/8 inches high (89.525 cm), weighs 36.43 pounds (16.56 kgs) and has a base area of 120.5 square inches (777.41 cm2). To determine if the water dispenser is subject to this recall, the serial number plate is located on the back at the top of the water dispenser. Only water coolers with serial numbers between 1199125 and 1100175 are included in the recall. The third and fourth digits of the serial number represent the year of production. Approximately eighty percent of the water dispensers were sold in the United States.

Recommended Action

Per CPSC guidance

Consumers should turn off the hot tank power switch or simply unplug the units and contact Crystal Mountain to receive repair information. Consumers should have the serial number of their water cooler available at the time of the call.