Residential Elevators (Custom Elevator) – Child Entrapment Risk (2022)
Check Your Product
According to the U.S. Consumer Product Safety Commission (CPSC)
Product
Residential elevators
Brand
Custom Elevator, of Plumsteadville, Pennsylvania
Lot Codes / Batch Numbers
Not specified in CPSC notice. Check official source for details.
Product Images
Source: U.S. Consumer Product Safety Commission
Custom Elevator, of Plumsteadville, Pennsylvania is recalling Residential elevators. The hazard is: Young children can become entrapped in the space between the exterior landing (hoistway) door and th. Based on CPSC recall notice.
Summary derived from CPSC notice
The following details were not provided by CPSC: UPC codes.
Reason for Recall
As stated by CPSC
This recall involves select Custom Elevator residential elevators with either hydraulic drives (HYD) or winding drum drives (WD). The Custom Elevator brand name is located on the controllers and hydraulic power unit. The elevators are used in consumers' homes.
Reported concern (CPSC)
Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap between the doors and suffer serious injuries or death when the elevator is called to another floor.
Recommended Action
Per CPSC guidance
Consumers should keep young children away from the recalled residential elevators and contact Custom Elevator for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.
Verify this information on the official source
For complete details and official instructions, check the U.S. Consumer Product Safety Commission (CPSC) directly.
View official CPSC recall noticePage updated: Jan 10, 2026