Laptop Battery (Dell) – Overheating Risk (2001)

Check Your Product

According to the U.S. Consumer Product Safety Commission (CPSC)

Reason for Recall

As stated by CPSC

Notebook Computer Batteries Recalled by Dell Computer Corp. NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE Originally issued May 3, 2001 Revised May 27, 2010 Release # 01-140 Dell Recall Hotline: (877) 237-3355 CPSC Consumer Hotline: (800) 638-2772 CPSC Media Contact: Scott Wolfson, (301) 504-7051 Dell Media Contact: Tom Kehoe, (512) 725-0281 Note: Remedy change. CPSC, Dell Computer Corp. Announce Recall of Notebook Computer Batteries WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Dell Computer Corp., of Austin, Texas, is voluntarily recalling about 284,000 batteries used in notebook-style personal computers. These batteries can overcharge, causing them to become very hot, release smoke, and possibly catch fire. Dell has received one report of a battery overcharging, resulting in minor property damage. No injuries have been reported. The recalled batteries were sold in Dell Inspiron 5000 and 5000e notebook computers and sold separately for use in both of these systems. The words, "DELL," "MADE IN JAPAN," and "Inspiron 5000 Battery Module" are printed on the top of the batteries. An identification number is written on a colored sticker at the rear of the battery. Those batteries that have colored stickers containing either the number "99" or the series "00 51" or less, and the letter "P" in the first line, are being recalled. Dell sold these batteries nationwide through catalogs and over the Internet from January 2000 through March 2001. The computers with these batteries were sold for between $2,100 and $3,100, and individual batteries were sold for between $100 and $130. Consumers should stop using these batteries immediately and email Dell at 2001BatterySupport@dell.com or write to the company at Dell, Inc., RR2E, MSC #8222, One Dell Way, Round Rock, TX 78682 to obtain a discount on a future purchase from Dell of a new consumer notebook or desktop computer. In October 2000, CPSC announced a recall of Dell Notebook computer batteries for the Inspiron 3700 and 3800 systems.

Recommended Action

Per CPSC guidance

The CPSC advises consumers to stop using the product. Contact the manufacturer or return the product to the place of purchase.