Ford Mustang Mach E (Ford) – Door Latch Malfunction (2025)
Check Your Product
According to the National Highway Traffic Safety Administration (NHTSA)
Product
2021 FORD MUSTANG MACH E
Brand
FORD
Lot Codes / Batch Numbers
Not specified in NHTSA notice. Check official source for details.
Products Sold
Model Year 2021
Ford Motor Company is recalling certain 2021 FORD MUSTANG MACH E vehicles due to electrical system:body control module:software issues. The inability to enter or exit the vehicle in an emergency increases the risk of injury..
Summary derived from NHTSA notice
Reason for Recall
As stated by NHTSA
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Reported concern (NHTSA)
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Recommended Action
Per NHTSA guidance
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Verify this information on the official source
For complete details and official instructions, check the National Highway Traffic Safety Administration (NHTSA) directly.
View official NHTSA recall noticePage updated: Jan 10, 2026