Fujifilm Medical Systems U.S.A., Inc. Fujifilm FDR Go Plus mobile X-ray system Recall
Check Your Product
According to the U.S. Food and Drug Administration (FDA)
Product
Fujifilm FDR Go Plus mobile X-ray system
Brand
Fujifilm Medical Systems U.S.A., Inc.
Lot Codes / Batch Numbers
All serial numbers
Products Sold
All serial numbers
Fujifilm Medical Systems U.S.A., Inc. is recalling Fujifilm FDR Go Plus mobile X-ray system due to The graphics driver of the FDR Go PLUS might cause the appearance of a Blue Screen of Death (BSoD). Based on FDA medical device recall database.
Summary derived from FDA notice
Reason for Recall
As stated by FDA
The graphics driver of the FDR Go PLUS might cause the appearance of a Blue Screen of Death (BSoD)
Recommended Action
Per FDA guidance
Fuji Film issued notifications via FedEx standard overnight mail on July 19, 2019 advising of the problem, health risk and action to take: During this field action, you can continue to use your current FDR Go PLUS by following these additional instructions:1. Set the monitor sleep mode to Off. Complete the Field Action Verification Form, and upon receipt FUJIFILM service personnel will contact you to schedule a visit to correct your device.FUJIFILM will correct your affected device(s) by applying a registry file to your current software version, at no cost to you.. Question contact: Field action coordinator, Jeffrey Wan, via phone at 201-675-8947 or email mailto:jeffrey.wan@fujifilm.com
Verify this information on the official source
For complete details and official instructions, check the U.S. Food and Drug Administration (FDA) directly.
View official FDA recall noticePage updated: Jan 10, 2026