Security Control Panels (GE Interlogix) – Error Risk (2002)
Check Your Product
According to the U.S. Consumer Product Safety Commission (CPSC)
Product
Security Control Panel
Brand
GE Interlogix, of Tualatin, Ore.
Lot Codes / Batch Numbers
Not specified in CPSC notice. Check official source for details.
GE Interlogix, of Tualatin, Ore. is recalling Security Control Panel. The hazard is: The systems can fail to communicate with the central station that should receive the distress signal. Based on CPSC recall notice.
Summary derived from CPSC notice
The following details were not provided by CPSC: UPC codes.
Reason for Recall
As stated by CPSC
The repair includes all ZX400, ZX410 and ZX440F security control panels experiencing "MEMORY ERROR" or "NO COM FROM CONTROL" errors and all ZX300 and ZX310 security control panels that are being monitored. The control panels are used mainly to guard against burglary but can be linked to smoke and fire alarms. The brand name "Moose" is printed on the front of the keypad.
Reported concern (CPSC)
The systems can fail to communicate with the central station that should receive the distress signal, which then would fail to alert the fire department, police department, or ambulance service. This poses a safety risk to consumers.
Recommended Action
Per CPSC guidance
Consumers with these security control panels should contact their service dealers immediately to arrange for an inspection and repair. Meanwhile, in the event of an emergency, consumers should not rely on their security systems to contact emergency personnel.
Verify this information on the official source
For complete details and official instructions, check the U.S. Consumer Product Safety Commission (CPSC) directly.
View official CPSC recall noticePage updated: Jan 6, 2026