GLAVAL BUS 2011 GLAVAL BUS ENTOURAGE Recall
Check Your Product
According to the National Highway Traffic Safety Administration (NHTSA)
Product
2011 GLAVAL BUS ENTOURAGE
Brand
GLAVAL BUS
Lot Codes / Batch Numbers
Not specified in NHTSA notice. Check official source for details.
Products Sold
Model Year 2011
GLAVAL BUS DIVISION is recalling certain 2011 GLAVAL BUS ENTOURAGE vehicles due to structure:body:roof and pillars issues. In the event of an emergency, passengers' exit from the bus may be hindered, possibly resulting in injury to the vehicle occupants..
Summary derived from NHTSA notice
Reason for Recall
As stated by NHTSA
Glaval Bus is recalling certain model year 2011-2012 transit buses equipped with Speciality Manufacturing Inc. (SMI) ProLo roof escape hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in opening force of the ProLo roof hatches that exceeds Federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release."
Reported concern (NHTSA)
In the event of an emergency, passengers' exit from the bus may be hindered, possibly resulting in injury to the vehicle occupants.
Recommended Action
Per NHTSA guidance
Glaval Bus will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 17, 2012. Owners may contact Glaval Bus at 1-574-262-2212 or SMI at 1-800-951-7867.
Verify this information on the official source
For complete details and official instructions, check the National Highway Traffic Safety Administration (NHTSA) directly.
View official NHTSA recall noticePage updated: Jan 10, 2026