Gem Gas Fireplaces (Heat & Glo) – Direct Vent Risk (2005)
Check Your Product
According to the U.S. Consumer Product Safety Commission (CPSC)
Product
HEAT-N-GLO® Gem 36 and Gem 42 gas fireplaces
Brand
Heat & Glo, of Lakeville, Minn.
Lot Codes / Batch Numbers
Not specified in CPSC notice. Check official source for details.
Product Images
Source: U.S. Consumer Product Safety Commission
Heat & Glo, of Lakeville, Minn. is recalling HEAT-N-GLO® Gem 36 and Gem 42 gas fireplaces. The hazard is: Gas in the fireplace can accumulate prior to burner ignition. When ignition takes place, it can caus. Based on CPSC recall notice.
Summary derived from CPSC notice
The following details were not provided by CPSC: UPC codes.
Reason for Recall
As stated by CPSC
The recall involves all HEAT-N-GLO® Gem 36 and Gem 42 direct vent gas fireplaces. The model number is located on the rating plate inside the unit on the base pan in front of the gas control. The rating plate can be accessed by removing the lower grille on the fireplace. This recall also includes Gem 36 fireplaces that recently received a replacement burner assembly.
Reported concern (CPSC)
Gas in the fireplace can accumulate prior to burner ignition. When ignition takes place, it can cause the glass window to shatter and create a risk of burns or lacerations from broken glass.
Recommended Action
Per CPSC guidance
Consumers should stop using the fireplaces immediately and contact Heat & Glo to make arrangements for a free repair. To be sure that no one uses the fireplace by mistake, consumers should shut off the gas supply to the fireplace by removing the lower grille on the fireplace and turning off the ball valve (red lever) on the gas supply line.
Verify this information on the official source
For complete details and official instructions, check the U.S. Consumer Product Safety Commission (CPSC) directly.
View official CPSC recall noticePage updated: Jan 6, 2026