MERCEDES-BENZ 2020 MERCEDES-BENZ C 300 Recall
Check Your Product
According to the National Highway Traffic Safety Administration (NHTSA)
Product
2020 MERCEDES-BENZ C 300
Brand
MERCEDES-BENZ
Lot Codes / Batch Numbers
Not specified in NHTSA notice. Check official source for details.
Products Sold
Model Year 2020
Mercedes-Benz USA, LLC. is recalling certain 2020 MERCEDES-BENZ C 300 vehicles due to communication issues. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury..
Summary derived from NHTSA notice
Reason for Recall
As stated by NHTSA
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
Reported concern (NHTSA)
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Recommended Action
Per NHTSA guidance
MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
Verify this information on the official source
For complete details and official instructions, check the National Highway Traffic Safety Administration (NHTSA) directly.
View official NHTSA recall noticePage updated: Jan 10, 2026