MERCEDES-BENZ 2018 MERCEDES-BENZ METRIS Recall
Check Your Product
According to the National Highway Traffic Safety Administration (NHTSA)
Product
2018 MERCEDES-BENZ METRIS
Brand
MERCEDES-BENZ
Lot Codes / Batch Numbers
Not specified in NHTSA notice. Check official source for details.
Products Sold
Model Year 2018
Daimler Vans USA, LLC is recalling certain 2018 MERCEDES-BENZ METRIS vehicles due to back over prevention: sensing system: camera issues. A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash..
Summary derived from NHTSA notice
Reason for Recall
As stated by NHTSA
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Reported concern (NHTSA)
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Recommended Action
Per NHTSA guidance
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Verify this information on the official source
For complete details and official instructions, check the National Highway Traffic Safety Administration (NHTSA) directly.
View official NHTSA recall noticePage updated: Jan 10, 2026