MERCEDES-BENZ 2019 MERCEDES-BENZ METRIS Recall
Check Your Product
According to the National Highway Traffic Safety Administration (NHTSA)
Product
2019 MERCEDES-BENZ METRIS
Brand
MERCEDES-BENZ
Lot Codes / Batch Numbers
Not specified in NHTSA notice. Check official source for details.
Products Sold
Model Year 2019
Daimler Vans USA, LLC is recalling certain 2019 MERCEDES-BENZ METRIS vehicles due to seats:front assembly:head restraint issues. The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the ris.
Summary derived from NHTSA notice
Reason for Recall
As stated by NHTSA
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
Reported concern (NHTSA)
The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
Recommended Action
Per NHTSA guidance
DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.
Verify this information on the official source
For complete details and official instructions, check the National Highway Traffic Safety Administration (NHTSA) directly.
View official NHTSA recall noticePage updated: Jan 10, 2026