Mercedes-Benz Metris (Mercedes-Benz) – Infotainment Failure (2025)
Hazard assessment based on recall description.
This AI-generated summary is provided for general informational purposes only and is derived from publicly available recall notices. It supplements but does not replace official agency classifications or safety instructions.
Check Your Product
According to the National Highway Traffic Safety Administration (NHTSA)
Product
2023 MERCEDES-BENZ METRIS
Brand
MERCEDES-BENZ
Lot Codes / Batch Numbers
Not specified in NHTSA notice. Check official source for details.
Products Sold
Model Year 2023
Daimler Vans USA, LLC is recalling certain 2023 MERCEDES-BENZ METRIS vehicles due to equipment:electrical:infotainment:video (touch)screen/monitor/unit issues. A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash..
Summary derived from NHTSA notice
Reason for Recall
As stated by NHTSA
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Reported concern (NHTSA)
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Recommended Action
Per NHTSA guidance
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Verify this information on the official source
For complete details and official instructions, check the National Highway Traffic Safety Administration (NHTSA) directly.
View official NHTSA recall noticePage updated: Jan 10, 2026