Mercedes-Benz Sprinter 2500 (Mercedes-Benz) – Cluster Illumination Failure (2024)
Check Your Product
According to the National Highway Traffic Safety Administration (NHTSA)
Product
2019 MERCEDES-BENZ SPRINTER 2500
Brand
MERCEDES-BENZ
Lot Codes / Batch Numbers
Not specified in NHTSA notice. Check official source for details.
Products Sold
Model Year 2019
Daimler Vans USA, LLC is recalling certain 2019 MERCEDES-BENZ SPRINTER 2500 vehicles due to electrical system: instrument cluster/panel issues. A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash..
Summary derived from NHTSA notice
Reason for Recall
As stated by NHTSA
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Reported concern (NHTSA)
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Recommended Action
Per NHTSA guidance
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Verify this information on the official source
For complete details and official instructions, check the National Highway Traffic Safety Administration (NHTSA) directly.
View official NHTSA recall noticePage updated: Jan 10, 2026