MERCEDES-BENZ 2020 MERCEDES-BENZ SPRINTER 3500 Recall
Check Your Product
According to the National Highway Traffic Safety Administration (NHTSA)
Product
2020 MERCEDES-BENZ SPRINTER 3500
Brand
MERCEDES-BENZ
Lot Codes / Batch Numbers
Not specified in NHTSA notice. Check official source for details.
Products Sold
Model Year 2020
Daimler Vans USA, LLC is recalling certain 2020 MERCEDES-BENZ SPRINTER 3500 vehicles due to electrical system: instrument cluster/panel issues. A display that is too bright can hinder the driver's vision, increasing the risk of a crash..
Summary derived from NHTSA notice
Reason for Recall
As stated by NHTSA
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Reported concern (NHTSA)
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
Recommended Action
Per NHTSA guidance
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
Verify this information on the official source
For complete details and official instructions, check the National Highway Traffic Safety Administration (NHTSA) directly.
View official NHTSA recall noticePage updated: Jan 10, 2026