2021 Mercedes-Maybach S 580 (Mercedes-Maybach) – emergency call system failure (2024)
Check Your Product
According to the National Highway Traffic Safety Administration (NHTSA)
Product
2021 MERCEDES-MAYBACH S 580
Brand
MERCEDES-MAYBACH
Lot Codes / Batch Numbers
Not specified in NHTSA notice. Check official source for details.
Products Sold
Model Year 2021
Mercedes-Benz USA, LLC is recalling certain 2021 MERCEDES-MAYBACH S 580 vehicles due to communication: auto crash notification issues. A disabled emergency call system that prevents a vehicle occupant from contacting emergency services or fails to identify the vehicle location, can de.
Summary derived from NHTSA notice
Reason for Recall
As stated by NHTSA
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S 580 4MATIC, S 500 4MATIC, and S 580 4MATIC vehicles. The emergency call system may fail to place an automatic or manual call and may not provide the vehicle location as intended.
Reported concern (NHTSA)
A disabled emergency call system that prevents a vehicle occupant from contacting emergency services or fails to identify the vehicle location, can delay emergency responders and increase the risk of injury.
Recommended Action
Per NHTSA guidance
Dealers will update the communication module software, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024110002.
Verify this information on the official source
For complete details and official instructions, check the National Highway Traffic Safety Administration (NHTSA) directly.
View official NHTSA recall noticePage updated: Jan 10, 2026