Merits Holdings Co. dba Merits Health Products, Inc. Merits E604 Pilot Navigator Stairlift - Product Usage: To transport patients up stairs. Recall
Check Your Product
According to the U.S. Food and Drug Administration (FDA)
Product
Merits E604 Pilot Navigator Stairlift - Product Usage: To transport patients up stairs.
Brand
Merits Holdings Co. dba Merits Health Products, Inc.
Lot Codes / Batch Numbers
Model: E60424YLMUB, SN: MU180600588, (01) 04714379292589 (11)190604 (21) MU190600025.
Products Sold
Model: E60424YLMUB; SN: MU180600588; (01) 04714379292589 (11)190604 (21) MU190600025.
Merits Holdings Co. dba Merits Health Products, Inc. is recalling Merits E604 Pilot Navigator Stairlift - Product Usage: To transport patients up stairs. due to Pinion gear may disengage from track allowing lift to slip or jolt.. Based on FDA medical device recall database.
Summary derived from FDA notice
Reason for Recall
As stated by FDA
Pinion gear may disengage from track allowing lift to slip or jolt.
Recommended Action
Per FDA guidance
Merits Health Products notified customers on 03/17/2020 via "Medical Device Field Correction E604 Pilot Navigator" letter. The letter identified the affected product and requested the customers to complete the form.
Verify this information on the official source
For complete details and official instructions, check the U.S. Food and Drug Administration (FDA) directly.
View official FDA recall noticePage updated: Jan 10, 2026