Magnavox Audio System (Montgomery Ward) – Repair Needed (1998)

Check Your Product

According to the U.S. Consumer Product Safety Commission (CPSC)

Reason for Recall

As stated by CPSC

Philips Magnavox Home Audio System Repair by Philips Consumer Electronics NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 Note: Change in telephone number and hours. FOR IMMEDIATE RELEASE Originally issued October 1, 1998, Last Revised December 1, 2010 Release # 99-001 Company Phone Number: (888) 744-5477 CPSC Consumer Hotline: (800) 638-2772 CPSC Media Contact: Kim Dulic, (301) 504-7058 CPSC, Philips Consumer Electronics Company Announce Recall to Repair Philips Magnavox Home Audio Theatre Systems WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Philips Consumer Electronics Company, of Atlanta, Ga., is recalling 25,500 Philips Magnavox home audio theatre systems for free repair. The system's speaker voice coil can overheat and lead to a speaker fire, presenting a fire hazard to consumers. Philips has received four reports of speaker fires, with one resulting in scorched carpeting. No injuries have been reported. Only Model MX920 Philips Magnavox home audio theatre systems are being recalled. The model number is prominently displayed on both the front of the receiver cabinet and on a rear label in the upper left corner when looking at the back of the receiver. The MX920 system includes a surround sound stereo receiver, a subwoofer, a center channel speaker, two surround-sound speakers and two front (left/right) loudspeakers. Major national superstores and departmentstores, such as Best Buy, Kmart, Lowes, Montgomery Ward, Service Merchandise and Walmart, sold the Model MX920 systems nationwide from June of 1997 through August 1998 for about $350. Consumers should stop using the systems immediately and call Philips toll-free at (888) 744-5477 between 8 a.m. and 11 p.m. ET Monday through Saturday and between 9 a.m. and 6 p.m. ET Sunday for instructions on receiving the free repair. Consumers also may write to the company at Philips Consumer Electronics Company, Old Andrew Johnson Highway, P.O. Box 555, Jefferson City, TN 37760.

Recommended Action

Per CPSC guidance

The CPSC advises consumers to stop using the product. Contact the manufacturer or return the product to the place of purchase.