Nova Ortho-Med Inc Brand Name: NOVA ORTHO-MED INC. Product Name: MONARCH ROLLATOR BLUE Model/Catalog Number: 4329BL Product Description: ROLLING WALKER MOBILITY AID Recall
Hazard assessment based on recall description.
This AI-generated summary is provided for general informational purposes only and is derived from publicly available recall notices. It supplements but does not replace official agency classifications or safety instructions.
Check Your Product
According to the U.S. Food and Drug Administration (FDA)
Product
Brand Name: NOVA ORTHO-MED INC. Product Name: MONARCH ROLLATOR BLUE Model/Catalog Number: 4329BL Product Description: ROLLING WALKER MOBILITY AID
Brand
Nova Ortho-Med Inc
Lot Codes / Batch Numbers
Lot Code: ITEM CODE: 4329BL SN RANGE: HT4329BLME0001 - HT4329BLPG0300 UPC: 652308012249
Products Sold
Lot Code: ITEM CODE: 4329BL SN RANGE: HT4329BLME0001 - HT4329BLPG0300 UPC: 652308012249
Nova Ortho-Med Inc is recalling Brand Name: NOVA ORTHO-MED INC. Product Name: MONARCH ROLLATOR BLUE Model/Catalog Number: 4329BL due to Firm identified a potential risk for a fall hazard. When the end user is readjusting from the slouched seated position to an upright seated position, . Based on FDA medical device recall database.
Summary derived from FDA notice
Reason for Recall
As stated by FDA
Firm identified a potential risk for a fall hazard. When the end user is readjusting from the slouched seated position to an upright seated position, there is the potential for the movement to cause the backrest to lift out of the backrest holder and disengage from the unit.
Recommended Action
Per FDA guidance
On 09/25/2024, the firm sent via email an "Urgent: Medical Device Correction" letter to inform customers that when the end user is readjusting from the slouched seated position to an upright seated position, there is the potential for the movement to cause the backrest to lift out of the backrest holder and disengage from the unit resulting in potential fall risks. Customers are instructed to: Immediately take the following steps to correct the affected units. 1. Print the NOVA MONARCH Model 4329 Product Recall Notice and post it in your store in a visible location to customers. 2. Check your inventory for 4329 model walkers (4329BL, 4329PL and 4329RD), isolate and hold the products until you contact NOVA ORTHO-MED INC for the next steps. 3. Contact all customers who purchased a 4329 model to notify them of the potential issue. Schedule a time that they can come in for repair or if the customer prefers NOVA can send the replacement components directly to their residence. 4. If you do not track serial numbers with customer purchase or do not have the customer information, please ensure that the NOVA MONARCH Model 4329 Product Recall Notice document is posted in a customer visible location. 5. Call NOVA customer service and request the replacement component to be sent to the required location. (Part# - HCT-432915) 6. Record the serial # s of the product that have been corrected and email them to NOVA Customer Service (info@novajoy.com) so that we can have for our records. If you prefer to call, then dial 1-800-557-6682. For questions or assistance - Contact Information: Monday through Friday, 8:30 AM to 5:00 PM, Pacific time Time. "Toll free number: 1-800-557-6682 "Email: info@novajoy.com
Verify this information on the official source
For complete details and official instructions, check the U.S. Food and Drug Administration (FDA) directly.
View official FDA recall noticePage updated: Jan 10, 2026