OnQ Telephone Devices (OnQ) – Line-Sharing Problem (2003)
Check Your Product
According to the U.S. Consumer Product Safety Commission (CPSC)
Product
"OnQ" Telephone Line-Sharing Devices
Brand
OnQ Technologies, of Middletown, Pa.
Lot Codes / Batch Numbers
Not specified in CPSC notice. Check official source for details.
Product Images
Source: U.S. Consumer Product Safety Commission
OnQ Technologies, of Middletown, Pa. is recalling "OnQ" Telephone Line-Sharing Devices. The hazard is: A security system connected to this device could be prevented from notifying emergency personnel of . Based on CPSC recall notice.
Summary derived from CPSC notice
The following details were not provided by CPSC: UPC codes.
Reason for Recall
As stated by CPSC
The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.
Reported concern (CPSC)
A security system connected to this device could be prevented from notifying emergency personnel of a hazard. The delay could cause consumers to suffer injuries.
Recommended Action
Per CPSC guidance
Consumers should contact OnQ to receive a free replacement of the telephone line-sharing device.
Verify this information on the official source
For complete details and official instructions, check the U.S. Consumer Product Safety Commission (CPSC) directly.
View official CPSC recall noticePage updated: Jan 6, 2026