Azurion 7M20 Systems (Philips) – FlexArm Movement Issue (2024)
Check Your Product
According to the U.S. Food and Drug Administration (FDA)
Product
Philips Azurion 7M20 systems with FlexArm ceiling-mounted system, Interventional Fluoroscopic X-Ray System, Model Numbers 722079 and 722224
Brand
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. Veenpluis 4-6 Best Netherlands
Lot Codes / Batch Numbers
UDI-DI: (01)00884838085268 (01)00884838099258
Products Sold
UDI-DI: (01)00884838085268 (01)00884838099258; Serial Numbers: 261 277 1257 2770 1316 3067 703615 2929 2675 139 159 703335 1018 703497 2727 1170 2957 266 1160 766 2156 1615 1637 1651 1657 1925 643 370 637 331 2793 1405 588 2241 2325 2326 2327 1278 740 747 851 852 1040 88 447 2278 1164 866 1063 1459 119 1213 1985 813 814 409 3120 2995 703419 2972 1994 1082 2390 138 895 1201 1234 1102 865 1554 2952 2549 1283 2448 2220 823 824 1258 2511 626 901 1571 2906 2918 2996 703486 2030 1024 1346 1347 1003 850 338 2636 1940 113 2145 644 580 2981 49 39 753 434 583 968 2177 335 1143 2831 703584 738 703350 847 327 1223 954 192 1046 2280 134 301 1064 461 1361 703420 252 441 479 2764 403 1931 433 1265 217 2121 526 2311 1363 1364 1365 3153 925 422 1037 1739 826 1917 871 873 1781 1929 2435 1005 278 2229 2246 2247 2248 1376 1377 1514 1702 1264 797 428 351 1960 101 401 482 120 1245 1086 1235 300 617 618 1436 540 329 328 1233 1235 1240 166 518 522 523 1336 307 592 1935 2340 1458 1049 2368 2567 1111 2453 999 862 897 2965 2967 979 1250 1879 940 2759 2027 475 755 215 1605 1392 1204 703508 974 2419 2420 216 1955 1041 2506 176 1289 869 2970 1158 130 1322 2152 3038 453 893 380 2201 1112 2913 1650 750 41 2687 1084 1838 2195 2196 945 2370 1266 958 3152 483 484 703408 395 845 469 2172 1430 703368 703562 417 432 439 516 630 645 770 1309 1310 1371 1614 1934 2765 1395 566 1706 723 1982 787 267 268 788 789 478 346 1431 1244 1245 131 1117 831 2856 1150 3063 909 735 2647 1315 1484 40 731 1083 1444 1517 2903 2907 1611 1423 177 3039 703307 279 1252 1519 832 703450 2131 1091 703528 1374 1375 1939 1004 1102 2288 467 468 539 2421 128 400 1006 1098 730 364 703345 1276 1309 1493 1032 1527 2900 726 1288 963 965 552 1381 1382 1156 839 254 1403 440 1382 246 2184 2436 1959 613 713 741 1461 1508 1511 1512 967 1059 2963 859 987 993 994 1081 1103 1391 703389 2449 1043 2502 1808 1314 1200 1222 703379 703402 777 956 485 572 2144 2148 1118 1063 1249 1337 571 174 262 275 295 272 665 1230 36 1483 715 1662 178 1663 253 1228 1220 703305 703360 1410 90 1995 1270 1274 2859 2619 2620 1221 2504 2198
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. Veenpluis 4-6 Best Netherlands is recalling Philips Azurion 7M20 systems with FlexArm ceiling-mounted system, Interventional Fluoroscopic X-Ray due to The motorized longitudinal movement of the FlexArm stand may be inconsistent (not smooth) and eventually may become unavailable. This issue is due to . Based on FDA medical device recall database.
Summary derived from FDA notice
Reason for Recall
As stated by FDA
The motorized longitudinal movement of the FlexArm stand may be inconsistent (not smooth) and eventually may become unavailable. This issue is due to grease leakage from the bearings and/or anti-corrosion oil applied on the bearings, because of which the lubrication on the ceiling rail may be excessive, reducing the friction between the rails and the friction wheel.
Recommended Action
Per FDA guidance
An URGENT Medical Device Correction notification letter dated 8/6/24 was sent to customers. Actions that should be taken by the customer/user in order to prevent risks for patients a. Affected systems may continue to be used in accordance with their Instructions for Use (IFU) and the instructions below. b. If you experience inconsistent (not smooth) or no motorized longitudinal movement of the FlexArm stand and you receive (or have received) the error messages described in Section 1 of this Medical Device Correction letter, please report the issue to Philips. c. If the FlexArm s longitudinal motorized movement stops during a procedure, position the C-arm manually by using the handgrips and brake controls on both sides of the FlexArm stand or reposition the table in longitudinal position if the available distance is sufficient. d. As part of the preventative maintenance cycle Philips will clean the rails, friction wheel and bearings as indicated in the Preventive Maintenance Update attached in Appendix A. o Keep a copy of this Preventative Maintenance Manual Update with your current manual. o If you do not use Philips to perform the preventative maintenance on your system, provide a copy of the Preventive Maintenance Manual Update to your qualified and authorized service provider. e. Circulate this Urgent Medical Device Correction Letter to all users so that they are aware of the issue and follow the instructions above. Keep this Urgent Medical Device Correction with the documentation of the system until Philips corrects your system. f. Complete and return the attached response (page 05) form to Philips promptly and no later than 30 days from receipt. Completing this form confirms receipt of the Urgent Medical Device Correction and understanding of the issue and actions required. Actions planned by Philips Image Guided Therapy Systems to correct the problem Philips will replace the existing longitudinal bearings on the affected Azurion 7M20 systems with FlexArm sta
Verify this information on the official source
For complete details and official instructions, check the U.S. Food and Drug Administration (FDA) directly.
View official FDA recall noticePage updated: Jan 10, 2026