Philips North America, LLC IntelliVue MX700 patient monitor, model no. 865241 Recall
Check Your Product
According to the U.S. Food and Drug Administration (FDA)
Product
IntelliVue MX700 patient monitor, model no. 865241
Brand
Philips North America, LLC
Lot Codes / Batch Numbers
Serial numbers DE58562415 DE58562344 DE58562353
Products Sold
Serial numbers DE58562415 DE58562344 DE58562353
Philips North America, LLC is recalling IntelliVue MX700 patient monitor, model no. 865241 due to Some Intellivue MX700/MX800 Patient Monitors were delivered with defective power supplies. The defective power supplies might energize the metal parts. Based on FDA medical device recall database.
Summary derived from FDA notice
Reason for Recall
As stated by FDA
Some Intellivue MX700/MX800 Patient Monitors were delivered with defective power supplies. The defective power supplies might energize the metal parts of monitor if the grounding instructions were not followed, and may also cause the monitor to stop operating or prevent it from being switched on.
Recommended Action
Per FDA guidance
On June 30, 2020, the firm sent Urgent Medical Device Correction letters to affected customers. Customers were instructed to always ensure that the monitor is grounded during operation with mains power. Affected products should be removed from use until the power supply of the monitor has been replaced. Philips Customer Service will contact customers when a replacement power supply is ready for installation. Philips expects all replacements to be complete within six months. If you need any further information or support concerning this issue, please contact your local Philips representative or Philips Customer Support at 1-800- 722-9377.
Verify this information on the official source
For complete details and official instructions, check the U.S. Food and Drug Administration (FDA) directly.
View official FDA recall noticeDistribution
As reported by FDA
CA, HI, MA, NY, UT
Page updated: Jan 10, 2026