Phillips Nuclear Medicine Philips Medical Systems -- Cardiac Viewer or Pulmonary Viewer software application version 2.0 in use with Precedence SPECT/CT System and all CT EBW workstations using software version 3.5. Philips Nuclear Medicine, Milpitas, CA 95035 Recall
Check Your Product
According to the U.S. Food and Drug Administration (FDA)
Product
Philips Medical Systems -- Cardiac Viewer or Pulmonary Viewer software application version 2.0 in use with Precedence SPECT/CT System and all CT EBW workstations using software version 3.5. Philips Nuclear Medicine, Milpitas, CA 95035
Brand
Phillips Nuclear Medicine
Lot Codes / Batch Numbers
Model Numbers: 2169-3000A/453560250851, 2169-3001A/453560250861, 2169-3002A/453560253551, and 2169-3003A/453560253561
Products Sold
Model Numbers: 2169-3000A/453560250851; 2169-3001A/453560250861; 2169-3002A/453560253551; and 2169-3003A/453560253561
Phillips Nuclear Medicine is recalling Philips Medical Systems -- Cardiac Viewer or Pulmonary Viewer software application version 2.0 in us due to Incorrect Measurement: The firm discovered a software defect in Cardiac and Pulmonary Viewer software application options used in the Precedence CT Su. Based on FDA medical device recall database.
Summary derived from FDA notice
Reason for Recall
As stated by FDA
Incorrect Measurement: The firm discovered a software defect in Cardiac and Pulmonary Viewer software application options used in the Precedence CT Sub-System. The defect causes incorrect measurements in derived images which are zoomed and saved in a batch file.
Recommended Action
Per FDA guidance
A Customer Advisory Notification was mailed to affected consignees on September 28, 2007. The firm informed consignees that incorrect measurement can occur when the Cardiac Viewer or Pulmonary Viewer is used to zoom and save derived images in batch files. The firm provided instructions for operators to prevent incorrect measurements. Phillips is currently investigating methods to correct this issue and will provide updates, free of charge, when they become available. If you have questions concerning this recall, please contact Phillips Medical at 1-800-722-9377, (option5: Diagnostic Imaging, option 5:NM).
Verify this information on the official source
For complete details and official instructions, check the U.S. Food and Drug Administration (FDA) directly.
View official FDA recall noticeDistribution
As reported by FDA
FL, MD, MO, NY, TX, VT
Page updated: Jan 10, 2026