2021 Polestar 2 (Polestar) – Infotainment Software Problem (2024)
Check Your Product
According to the National Highway Traffic Safety Administration (NHTSA)
Product
2021 POLESTAR POLESTAR 2
Brand
POLESTAR
Lot Codes / Batch Numbers
Not specified in NHTSA notice. Check official source for details.
Products Sold
Model Year 2021
Polestar Automotive USA, Inc. is recalling certain 2021 POLESTAR POLESTAR 2 vehicles due to equipment:electrical:infotainment:software issues. A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash..
Summary derived from NHTSA notice
Reason for Recall
As stated by NHTSA
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Reported concern (NHTSA)
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Recommended Action
Per NHTSA guidance
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Verify this information on the official source
For complete details and official instructions, check the National Highway Traffic Safety Administration (NHTSA) directly.
View official NHTSA recall noticePage updated: Jan 10, 2026