ROAD RESCUE 2011 ROAD RESCUE SPECIALTY VEHICLE Recall
Check Your Product
According to the National Highway Traffic Safety Administration (NHTSA)
Product
2011 ROAD RESCUE SPECIALTY VEHICLE
Brand
ROAD RESCUE
Lot Codes / Batch Numbers
Not specified in NHTSA notice. Check official source for details.
Products Sold
Model Year 2011
REV Ambulance Group Orlando, INC. is recalling certain 2011 ROAD RESCUE SPECIALTY VEHICLE vehicles due to electrical system:software issues. The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash..
Summary derived from NHTSA notice
Reason for Recall
As stated by NHTSA
REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicles, as well as Ultramedic, Promedic, Duramedic, Metromedic, and Transmedic emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
Reported concern (NHTSA)
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Recommended Action
Per NHTSA guidance
REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or halecustomerservice@idexcorp.com.
Verify this information on the official source
For complete details and official instructions, check the National Highway Traffic Safety Administration (NHTSA) directly.
View official NHTSA recall noticePage updated: Jan 10, 2026