Roche Diabetes Care, Inc. RocheDiabetes Care Platform Software version 2.5.2 material number 08888353001. This is a web application software hosted on a server. There is no physical product. Recall
Check Your Product
According to the U.S. Food and Drug Administration (FDA)
Product
RocheDiabetes Care Platform Software version 2.5.2 material number 08888353001. This is a web application software hosted on a server. There is no physical product.
Brand
Roche Diabetes Care, Inc.
Lot Codes / Batch Numbers
Date of manufacture: 2021-11
Products Sold
Date of manufacture: 2021-11
Roche Diabetes Care, Inc. is recalling RocheDiabetes Care Platform Software version 2.5.2 material number 08888353001. This is a web applic due to Potential for patient data mismatch when using browser "back" button to navigate between patients when using the diabetes management software.. Based on FDA medical device recall database.
Summary derived from FDA notice
Reason for Recall
As stated by FDA
Potential for patient data mismatch when using browser "back" button to navigate between patients when using the diabetes management software.
Recommended Action
Per FDA guidance
Urgent Medical Device Correction Notice 22-001 was issued March 09, 2022 via email. The software issue was resolved with the cloud-based software update to version 2.5.5 on February 24, 2022. No further action required. Customers to submit notification acknowledgement. Contact your Roche Account Manager or contact Accu-Chek Customer Care at 1-800-628-3346 with questions.
Verify this information on the official source
For complete details and official instructions, check the U.S. Food and Drug Administration (FDA) directly.
View official FDA recall noticePage updated: Jan 10, 2026