Securitas Healthcare LLC Arial Call Station, Model Numbers CSK200-1069 and CSK200-1069MR, is a wireless nurse call station. Recall
Hazard assessment based on recall description.
This AI-generated summary is provided for general informational purposes only and is derived from publicly available recall notices. It supplements but does not replace official agency classifications or safety instructions.
Check Your Product
According to the U.S. Food and Drug Administration (FDA)
Product
Arial Call Station, Model Numbers CSK200-1069 and CSK200-1069MR, is a wireless nurse call station.
Brand
Securitas Healthcare LLC
Lot Codes / Batch Numbers
All units of the Affected Device Models sold between July 26, 2022 and June 5, 2024
Products Sold
All units of the Affected Device Models sold between July 26, 2022 and June 5, 2024
Securitas Healthcare LLC is recalling Arial Call Station, Model Numbers CSK200-1069 and CSK200-1069MR, is a wireless nurse call station. due to This is a risk that alarms will not be received by the Arial Wireless Nurse Call System and premature depletion of the battery.. Based on FDA medical device recall database.
Summary derived from FDA notice
Reason for Recall
As stated by FDA
This is a risk that alarms will not be received by the Arial Wireless Nurse Call System and premature depletion of the battery.
Recommended Action
Per FDA guidance
Securitas Healthcare issued a recall notice on 06/19/2024 to its consignees via USPS certified mail. The notice explained the problem, potential hazard, and requested the following: "Customer Required Actions: 1. Closely Monitor Missing Device Alerts within the Arial Application and Immediately Verify Status of Missing Devices and Cease Using any Call Stations That Do Not Reconnect. Clients should closely monitor the "Missing Device Alerts within the Arial Application and immediately check the status of Call Stations that trigger a Missing Device Alert and replace the Call Station battery if it is low or fully depleted. Instructions for replacing the Call Station battery are attached hereto as Appendix 1. Instructions for reconnecting missing devices and confirming that the Call Stations are properly transmitting information to the Arial Emergency and Nurse Call System are attached hereto as Appendix 2. Clients should immediately cease using any Call Station that will not reconnect to the Arial Emergency and Nurse Call System. 2. Closely Monitor the Battery Status of all Call Stations in the Arial Web Client and Replace Battery if it is Low . Clients should closely monitor the Call Station Battery Status in the Arial Web Client and immediately replace the battery if it is low . 3. Consider Use of Supplementary Communication Devices or Procedures for High Risk Residents. Clients should consider enacting backup procedures, including increased room checks, or providing alternate emergency and nurse call communication means, such as a wearable pendant, for high-risk residents." "If you have distributed the product further, immediately notify your accounts that received the product identified above of this notification and ask them to contact Securitas Technical Support at 1-800-824-2996 (8:00 AM 5:00 PM CT, M-F) to obtain a response form and coordinate correction of affected devices." Securitas Healthcare is developing a firmware patch to remediate t
Verify this information on the official source
For complete details and official instructions, check the U.S. Food and Drug Administration (FDA) directly.
View official FDA recall noticeDistribution
As reported by FDA
AL, CA, FL, MD, MN, MS, NE, NY, ND, OR, TX, WA, WI
Page updated: Jan 10, 2026