Siemens Medical Solutions USA, Inc syngo.via RT Image Suite with software versions syngo.via VB30 or VB40 Recall
Check Your Product
According to the U.S. Food and Drug Administration (FDA)
Product
syngo.via RT Image Suite with software versions syngo.via VB30 or VB40
Brand
Siemens Medical Solutions USA, Inc
Lot Codes / Batch Numbers
syngo.via VB30 or VB40: All Lots Model #: 10496180
Products Sold
syngo.via VB30 or VB40: All Lots Model #: 10496180
Siemens Medical Solutions USA, Inc is recalling syngo.via RT Image Suite with software versions syngo.via VB30 or VB40 due to If the user modifies for any reason (e.g. reduction of artifacts) the original image orientation of a standard MR protocol to acquire images in a diff. Based on FDA medical device recall database.
Summary derived from FDA notice
Reason for Recall
As stated by FDA
If the user modifies for any reason (e.g. reduction of artifacts) the original image orientation of a standard MR protocol to acquire images in a different orientation for further processing in Synthetic CT , the software does not recognize the adapted acquisition plane. This may result in images with wrong geometry. When this distortion remains unnoticed and the images are subsequently exported to a treatment planning system (TPS), an incorrect calculated radiation treatment plan cannot be excluded. The occurence of this issue is very unlikely and has never been reported so far.
Recommended Action
Per FDA guidance
Siemens Healthcare Diagnostics sent a letter notification to customers dated June 23, 2020. The described issue will be solved with a service pack for software versions syngo.via VB30 and syngo.via VB40. Depending on your current software version, the service pack VB30A_HF08 will be installed with update SY039/20/S or the service pack VB40B_HF01 with update SY040/20/S as soon as it is available.
Verify this information on the official source
For complete details and official instructions, check the U.S. Food and Drug Administration (FDA) directly.
View official FDA recall noticePage updated: Jan 10, 2026