Sony VAIO Notebooks – Computer Model Defect (2003)
Check Your Product
According to the U.S. Consumer Product Safety Commission (CPSC)
Product
Sony VAIO notebook computers
Brand
Sony Corp., of Tokyo, Japan
Lot Codes / Batch Numbers
Not specified in CPSC notice. Check official source for details.
Product Images
Source: U.S. Consumer Product Safety Commission
Sony Corp., of Tokyo, Japan is recalling Sony VAIO notebook computers. The hazard is: Users could receive a mild electric shock, when the recalled computers are connected to a phone line. Based on CPSC recall notice.
Summary derived from CPSC notice
The following details were not provided by CPSC: UPC codes.
Reason for Recall
As stated by CPSC
Only Sony VAIO notebook computers with model numbers PCG-FRV25 or PCG-FRV27 sold from June through July 2003 are part of the recall. These computers will have slow modem speeds, generally below 24K, while using the notebook's AC adapter. Consumers unsure of their modem speed can check it at the Sony PC support Web site: www.sony.com/pcsupport. Sony previously announced this recall on July 10, 2003
Reported concern (CPSC)
Users could receive a mild electric shock, when the recalled computers are connected to a phone line and the phone rings.
Recommended Action
Per CPSC guidance
Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair. Sony also will extend the current limited warranty for repaired products to 2 years from date of original purchase.
Verify this information on the official source
For complete details and official instructions, check the U.S. Consumer Product Safety Commission (CPSC) directly.
View official CPSC recall noticePage updated: Jan 6, 2026