Thor Photomedicine Ltd Watermeadow House Chesham United Kingdom NovoTHOR Gen 2.5 XL whole body red light therapy bed, model S2184. Recall
Check Your Product
According to the U.S. Food and Drug Administration (FDA)
Product
NovoTHOR Gen 2.5 XL whole body red light therapy bed, model S2184.
Brand
Thor Photomedicine Ltd Watermeadow House Chesham United Kingdom
Lot Codes / Batch Numbers
Serial numbers: 3025, 3026, 3027, 3030, 3031, 3034, 3035, 3036, 3037, 3038, 3039, 3040, 3042, 3043, 3044, 3045, 3047, 3050, 3051, 3053.
Products Sold
Serial numbers: 3025, 3026, 3027, 3030, 3031, 3034, 3035, 3036, 3037, 3038, 3039, 3040, 3042, 3043, 3044, 3045, 3047, 3050, 3051, 3053.
Thor Photomedicine Ltd Watermeadow House Chesham United Kingdom is recalling NovoTHOR Gen 2.5 XL whole body red light therapy bed, model S2184. due to Failure of ball stud components causing the gas strut on one side to detach from the canopy, making the canopy difficult to lift.. Based on FDA medical device recall database.
Summary derived from FDA notice
Reason for Recall
As stated by FDA
Failure of ball stud components causing the gas strut on one side to detach from the canopy, making the canopy difficult to lift.
Recommended Action
Per FDA guidance
The "IMPORTANT MEDICAL DEVICE CORRECTION" notification issued October 05, 2023 by email with follow-up phone call. The notice advises users (1) how to recognize the issue. (2) THOR is replacing all ball studs on all affected devices. Should you continue to have users/patients use the NovoTHOR, then be aware it may potentially cause harm should the failure occur whilst they are lifting or lowering the canopy. " Ensure you warn all users of the potential risk " Ensure someone is present to lift and lower the canopy " Ensure the canopy is lifted and lowered gently and slowly " Ensure someone is present in the room or immediately outside the room during use. A service representative will contact customers within 6 weeks to schedule correction. Customers are requested to respond to the email notice with their acknowledgement. Contact phone number for Thor is (877) 355 3151.
Verify this information on the official source
For complete details and official instructions, check the U.S. Food and Drug Administration (FDA) directly.
View official FDA recall noticePage updated: Jan 10, 2026