VOLVO BUS 2021 VOLVO BUS 9700 Recall
Hazard assessment based on recall description.
This AI-generated summary is provided for general informational purposes only and is derived from publicly available recall notices. It supplements but does not replace official agency classifications or safety instructions.
Check Your Product
According to the National Highway Traffic Safety Administration (NHTSA)
Product
2021 VOLVO BUS 9700
Brand
VOLVO BUS
Lot Codes / Batch Numbers
Not specified in NHTSA notice. Check official source for details.
Products Sold
Model Year 2021
Volvo Bus Corporation is recalling certain 2021 VOLVO BUS 9700 vehicles due to equipment adaptive/mobility:wheelchair lift/ramp issues. In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant..
Summary derived from NHTSA notice
Reason for Recall
As stated by NHTSA
Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2021 Volvo 9700 vehicles equipped with wheelchair lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Systems" and 404, "Platform Lift Installations."
Reported concern (NHTSA)
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
Recommended Action
Per NHTSA guidance
Volvo Bus will reinforce the outer barrier with additional supports, free of charge. Interim owner notification letters were mailed on September 28, 2021. Owner notification letters were mailed on March 18, 2022. Owners may contact Volvo Bus customer service at 1-866-870-2046.
Verify this information on the official source
For complete details and official instructions, check the National Highway Traffic Safety Administration (NHTSA) directly.
View official NHTSA recall noticePage updated: Jan 10, 2026