Dualit-Plus Toasters (Williams-Sonoma) – Electrical Risk (1994)

Check Your Product

According to the U.S. Consumer Product Safety Commission (CPSC)

Reason for Recall

As stated by CPSC

December 1, 1994 Release # 95-036 WASHINGTON, D.C. - CPSC, Waring Products of New Hartford, Conn., is voluntarily recalling about 2,700 "Dualit-Plus" electronic toasters that present a possible fire hazard. To date, Waring has received six reports that toasters turned on by themselves after interruptions in the electrical power. Two of these reported instances involved singeing or scorching of areas adjacent to the toasters. No fires or injuries have been reported. The recalled two-slice and four-slice Dualit-Plus electronic toasters, manufactured in England by Dualit Ltd., were imported by Waring Products for distribution in the United States. The toasters were sold nationwide through Williams-Sonoma catalogs and retail stores from October 1993 through September 1994. A small number were also sold at the Waring Products retail outlet in New Hartford. The two-slice model, which sold for $215, has both the following numbers on its baseplate located on the bottom of the toaster: "CTS2E/DOM and 11EA36." The four-slice model, which sold for $299, has both the following numbers on its baseplate: "CTS4E/DOM and 11EA42." The units involved bear serial numbers between 310 and 408, which also can be found on the baseplate. Waring is recalling only Dualit-Plus electronic toasters (those with the letter "E" as the fifth digit of the model number); Dualit toasters with manually operated timers that do not have the letter "E" in the model number are not included in this recall.Consumers who own a recalled Dualit-Plus electronic toaster should immediately unplug the toaster and call Waring toll-free at (800) 831-3960. Waring will send toaster owners a package in which to ship the toaster back to Waring free-of-charge. Waring will arrange to have the toasters picked up at the owner's convenience. Toaster owners can opt to either have the toaster repaired or receive a refund. Consumers who choose to have the toaster repaired will receive a $25 Williams-Sonoma gift certificate from Waring.Customers who purchased the toaster through the Williams-Sonoma catalog have been notified by mail about this recall

Recommended Action

Per CPSC guidance

The CPSC advises consumers to stop using the product. Contact the manufacturer or return the product to the place of purchase.