DxI 9000 Access Analyzer (Beckman Coulter) – Software Update Error (2025)
Check Your Product
According to the U.S. Food and Drug Administration (FDA)
Product
DxI 9000 Access Immunoassay Analyzer, Catalog Number C11137, running software version 1.20
Brand
Beckman Coulter, Inc.
Lot Codes / Batch Numbers
UDI-DI: 15099590732103
Products Sold
UDI-DI: 15099590732103; Serial Numbers: 300573 300572 300571 300570 300569 300568 300567 300566 300564 300563 300562 300561 300560 300559 300558 300557 300556 300555 300554 300553 300552 300551 300548 300547 300546 300544 300543 300542 300541 300540 300539 300538 300537 300536 300535 300534 300533 300532 300531 300530 300528 300527 300526 300525 300524 300523 300522 300521 300520 300519 300518 300517 300516 300515 300514 300512 300511 300510 300509 300508 300507 300506 300501 300500 300497 300496 300495 300493 300491 300490 300489 300481 300479 300476 300475 300474 300470 300468 300467 300464 300458 300457 300455 300446 300438 300434 300430 300428 300427 300426 300425 300424 300423 300422 300420 300415 300414 300413 300411 300410 300409 300408 300407 300403 300398 300397 300396 300395 300393 300392 300389 300388 300378 300376 300375 300373 300372 300370 300362 300361 300360 300359 300358 300356 300354 300352 300350 300346 300341 300339 300338 300336 300334 300333 300331 300329 300328 300327 300326 300323 300322 300319 300318 300317 300316 300314 300312 300309 300306 300300 300299 300293 300288 300286 300285 300284 300283 300282 300280 300279 300275 300274 300273 300272 300270 300267 300266 300255 300252 300250 300249 300242 300240 300236 300235 300234 300232 300231 300228 300226 300225 300221 300219 300218 300217 300215 300214 300213 300212 300211 300210 300209 300208 300206 300205 300204 300201 300200 300198 300194 300193 300192 300191 300190 300186 300183 300182 300178 300175 300174 300171 300168 300166 300161 300158 300157 300156 300155 300154 300153 300150 300148 300145 300144 300138 300136 300132 300128 300126 300124 300116
Beckman Coulter, Inc. is recalling DxI 9000 Access Immunoassay Analyzer, Catalog Number C11137, running software version 1.20 due to A new software update (v1.20) is introducing error codes for the Dxl 9000 which prevents the assay from being performed and a delay in results from be. Based on FDA medical device recall database.
Summary derived from FDA notice
Reason for Recall
As stated by FDA
A new software update (v1.20) is introducing error codes for the Dxl 9000 which prevents the assay from being performed and a delay in results from being generated, and may require field service to resolve the delay.
Recommended Action
Per FDA guidance
An "URGENT MEDICAL DEVICE RECALL (UMDR)" notification letter dated 4/16/2025 was sent to customers. ACTION: If your laboratory has experienced the red system event and it is not resolved by initializing the analyzer, contact your Beckman Coulter representative and schedule a service visit. RESOLUTION: Beckman Coulter will release a modification for this issue. Your service representative will schedule the modification installation when it is available. Please share this information with your laboratory staff and retain this notification as part of your laboratory Quality System documentation. If you have forwarded any of the affected product listed above to another laboratory, please provide them a copy of this letter. So that we are assured you have received this important communication, please respond within 10 days in one of the following ways: Electronically, if you received this communication via email. Manually, complete and return the enclosed Response Form. If you have any questions regarding this notice, please contact Customer Support Center: From our website: http://www.beckmancoulter.com
Verify this information on the official source
For complete details and official instructions, check the U.S. Food and Drug Administration (FDA) directly.
View official FDA recall noticePage updated: Jan 10, 2026